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 Intl Warranty
Should your SteriPEN need to be repaired under the warranty, ship the product prepaid and insured, together with $7.00 USD for return shipping and insurance. For shipments by private courier, send to: Hydro-Photon, Inc. 262 Ellsworth Road Blue Hill, ME 04614 Attn: Technical Support.
For shipments through the U.S. Postal Service, send to: P.O. Box 675 Blue Hill, ME 04614 Attn: Technical Support
For those outside of the U.S. please contact us at support@steripen.com for international shipping charge quotes. Be sure to include your name, address and phone number with your SteriPEN. In no event shall Hydro-Photon, Inc. be liable or in any way responsible for any damages or defects in the Product caused by repairs or attempted repairs performed by anyone other than a Hydro-Photon, Inc. authorized service technician. This warranty extends only to the original purchaser and requires that the owner either register the SteriPEN online or retain and send copy of original proof of purchase receipt. It applies only to defects arising out of and affecting operation and does not apply to any damage that is merely cosmetic. Hydro-Photon, Inc. does not warrant any Product that has been damaged by or subjected to misuse, abnormal handling, abnormal impact, improper disassembly (but specifically excluding disassembly required for normal battery replacement) or any type of modification. This warranty covers only the SteriPEN itself, including circuitry and lamp (other than breakage of the lamp), but does not include batteries that you provide to power your SteriPEN, or damage from the improper use or storage of such batteries. The above warranty is complete and exclusive. Hydro-Photon, Inc. expressly disclaims liability for incidental or consequential damages of any nature. (Some states do not allow exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.) The above warranties are in lieu of all other warranties express or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose. This warranty gives you specific legal rights and you may have other rights which vary from state to state. As a condition to operation of your warranty, the owner must register their SteriPEN on line or retain and send copy of original proof of purchase receipt. BE SURE TO REGISTER YOUR STERIPEN ON LINE WITHIN 14 DAYS TO ACTIVATE YOUR LIMITED LIFETIME WARRANTY. |
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Your SteriPEN is warranted to conform to its published specifications and be free from defective materials or workmanship for so long as you own the Product or, in the case of the lamp, during its recommended lifetime of 8000 treatments, subject to the terms and conditions in this section. Hydro-Photon will either repair or replace (at its sole option) free of charge, any parts necessary to correct defects in materials or workmanship. 