Shipping Policy

We strive to ship your order as quickly as possible. However, our shipping estimates are not guarantees or promises that a product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped.

 Our preferred shipping carrier is UPS. However, we reserve the right to use other shipping carriers.

 Sorry, we are unable to ship to P.O. Boxes. All items must be shipped to a valid street address.

 Shipping charges are based upon the shipment option you select at Checkout. The following shipping options are available. Not all shipping methods are available in all geographic areas, see www.ups.com for details:

 UPS Ground: (5-8 Business Days)

  • Orders are typically delivered within 5 to 8 business days. Actual delivery time depends on shipping distance and may vary.
  • Delivery to some remote addresses may require up to 2 additional days.
  • See www.ups.com for additional details.

 UPS Overnight: (1 Business Day)

  • Orders are typically delivered by 3:00pm (Local Time) the next business day after they are shipped. Shipments to rural addresses are typically delivered by 4:30pm (Local Time) the next business day after they are shipped.
  • Available for shipments to addresses within the 48 contiguous states and to limited addresses in Alaska and Hawaii.
  • Your order will be shipped after your credit has been approved and/or any other necessary verification has been completed. To be shipped the same day, your order must be submitted and such approval and verifications completed by no later than 3 pm Eastern/12 pm Pacific. All other orders will be shipped on the day that credit approval and/or other verifications are completed, unless the same takes place after 3 pm Eastern/12 pm Pacific, in which case the order will be shipped on the following business day.
  • See www.ups.com for additional details.

 

Shipping Outside The United States

 

SteriPEN as partnered with Pitney Bowes Ecommerce Solutions providing a simplified shopping experience for our international customers.

  • Guaranteed order total in the checkout (Including Transportation, Duty, VAT, Brokerage fees)
  • No additional payment will be required upon delivery of your order.
  • Cost- Effective Transportation rates.

Transportation Costs

International shipping is calculated based on a number of factors including the desired level of service (Premier, Express), the weight of the items purchased and the destination of the package. For Premier and Express services, We calculate(s) and display a guaranteed order including all transportation costs and any importation fees such as applicable duty and tax enforced by the customs and revenue authorities in the destination country.

Importation Fees

Orders shipped to countries outside of the United States may be subject to import tax, customs duty, and fees enforced by the destination country. Any additional charges for customs clearance must be paid by the importer of record (the recipient).

If you’d like to pay these importation fees up front as opposed to the point of delivery, select either our Premier of Express shipping options that will guarantee your order total and not charge you any additional fees beyond that point.

Shipping Options & Times

  Transit time Pre Paid Importation Fees Package Tracking
Premiere 3-8 days Yes Yes
Express 2-4 days Yes Yes
USPS x No No
Other Carrier x No x

95 Countries Available

  1. Antigua
  2. Argentina
  3. Australia
  4. Austria
  5. Bahrain
  6. Bangladesh
  7. Barbados
  8. Belgium
  9. Belize
  10. Bolivia
  11. Brazil
  12. Brunei Darussalam
  13. Bulgaria
  14. Cambodia
  15. Canada
  16. Cape Verde
  17. Chile
  18. China
  19. Colombia
  20. Costa Rica
  21. Cyprus
  22. Czech Republic
  23. Denmark
  24. Dominica
  25. Dominican Republic
  26. Ecuador
  27. Egypt
  28. El Salvador
  29. Estonia
  30. Finland
  31. France
  32. Germany
  33. Great Britain
  34. Greece
  35. Grenada
  36. Guatemala
  37. Haiti
  38. Honduras
  39. Hong Kong
  40. Hungary
  41. India
  42. Indonesia
  43. Ireland
  44. Israel
  45. Italy
  46. Jamaica
  47. Japan
  48. Jordan
  49. Kuwait
  50. Korea
  51. Latvia
  52. Liechtenstein
  53. Lithuania
  54. Luxembourg
  55. Macau
  56. Maldives
  57. Malta
  58. Mexico
  59. Monaco
  60. Moracco
  61. Nepal
  62. Netherlands
  63. New Zealand
  64. Nicaragua
  65. Northern Ireland
  66. Norway
  67. Oman
  68. Pakistan
  69. Panama
  70. Paraguay
  71. Peru
  72. Phillipines
  73. Poland
  74. Portugal
  75. Qatar
  76. Romania
  77. Saudi Arabia
  78. Singapore
  79. Slovak Republic
  80. Slovenia
  81. South Africa
  82. South Korea
  83. Spain
  84. Sri Lanka
  85. Suriname
  86. Sweden
  87. Switzerland
  88. Taiwan
  89. Thailand
  90. Trinidad & Tobago
  91. Turkey
  92. Ukraine
  93. United Arab Emirates
  94. Venezuala
  95. Vietnam