Shipping Policy

We strive to ship your order as quickly as possible. However, our shipping estimates are not guarantees or promises that a product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped.

Our preferred shipping carrier is UPS. However, we reserve the right to use other shipping carriers.

Sorry, we are unable to ship to P.O. Boxes. All items must be shipped to a valid street address.

Shipping charges are based upon the shipment option you select at Checkout. The following shipping options are available. Not all shipping methods are available in all geographic areas, see www.ups.com for details:

UPS Ground: (5-8 Business Days)

Orders are typically delivered within 5 to 8 business days. Actual delivery time depends on shipping distance and may vary.
Delivery to some remote addresses may require up to 2 additional days.
See www.ups.com for additional details.

UPS Overnight: (1 Business Day)

Orders are typically delivered by 3:00pm (Local Time) the next business day after they are shipped. Shipments to rural addresses are typically delivered by 4:30pm (Local Time) the next business day after they are shipped.
Available for shipments to addresses within the 48 contiguous states and to limited addresses in Alaska and Hawaii.
Your order will be shipped after your credit has been approved and/or any other necessary verification has been completed. To be shipped the same day, your order must be submitted and such approval and verifications completed by no later than 3 pm Eastern/12 pm Pacific. All other orders will be shipped on the day that credit approval and/or other verifications are completed, unless the same takes place after 3 pm Eastern/12 pm Pacific, in which case the order will be shipped on the following business day.
See www.ups.com for additional details.

Shipping Outside The United States

SteriPEN as partnered with Pitney Bowes Ecommerce Solutions providing a simplified shopping experience for our international customers.

Guaranteed order total in the checkout (Including Transportation, Duty, VAT, Brokerage fees)
No additional payment will be required upon delivery of your order.
Cost- Effective Transportation rates.

Transportation Costs

International shipping is calculated based on a number of factors including the desired level of service (Premier, Express), the weight of the items purchased and the destination of the package. For Premier and Express services, We calculate(s) and display a guaranteed order including all transportation costs and any importation fees such as applicable duty and tax enforced by the customs and revenue authorities in the destination country.

Importation Fees

Orders shipped to countries outside of the United States may be subject to import tax, customs duty, and fees enforced by the destination country. Any additional charges for customs clearance must be paid by the importer of record (the recipient).

If you’d like to pay these importation fees up front as opposed to the point of delivery, select either our Premier of Express shipping options that will guarantee your order total and not charge you any additional fees beyond that point.